We want all our guests to feel safe, comfortable, and confident while staying with us. We have taken precautions and preventive measures in line with the Centers for Disease Control (CDC) recommendations, American Hotel & Lodging Association (AHLA) “Safe Stay” initiatives, along with State, Federal and local guidelines to ensure that a clean, safe, healthy environment is provided for our guests and staff.
Please be assured we always adhere to best practices and the highest standards to ensure that all commonly touched surfaces throughout the hotel are thoroughly washed, cleaned, and sanitized throughout the day. Proper handwashing is also of paramount importance in the prevention of spreading germs, and we will continue to remind our guests and be vigilant with staff about these basic hygienic principles. As we have changed how we operate to be socially responsible, we wanted to share everything we are doing to reassure you it is safe to stay with us.
Our shared hostel rooms will be open with 50% occupancy so social distancing measures can be followed.
Our role in the hospitality industry has always been to bring people together but until it is safe to do so, we ask that you stay at least six feet away from others not traveling with you while standing in line or sitting in public spaces.
All guests will be asked to utilize hand sanitizer located throughout the property, always wear a mask when they are outside of their room (subject to local ordinances), practice social distancing.
Our standard cancellation policy has been modified to allow for all new and existing reservations due to check-in before/or on August 31st, 2020 will be able to change or cancel without charge up to 24 hours prior to arrival.
As we continue to monitor the constantly changing situation surrounding COVID-19 and modify our operation as needed, please check our website for updates. If you have any questions or concerns, please email us at keywesthostel@gmail.com. We look forward to welcoming you.